Printing Charges Pad Printing / Silk-Screening Setup Charges - $50. (V) per color/location Repeat Set Up - $25. (V) Additional locations - $0.40 (V) per location Additional colors - $0.26 (V) per color/location Standard Lead-time - 7 working days from art approval. E-mail Proofs: Always FREE Pre-production Proofs: Pad print: $65 (V) per color/location Four Color Process Labels Set Up Charge - $50. (V) Repeat Set Up - $25. (V) Standard Lead-time - 14 working days from art approval. Ordering Stock Products Prior to submitting a PO, always call to check available inventory. Prices: All prices shown are FOB factory: New Jersey, and are subject to change without notice. Terms: Net 30 from date of invoice on pre-approved accounts. Terms should be arranged prior to submitting a PO. Depending upon the credit worthiness of the customer, credit terms may or may not be extended. Contact the Credit Department for details. Less Than Min. Charge: $50 (V) less than minimum charge. The absolute less than minimum is one half the first column quantity. Unders / Overs: The factory reserves the right to ship over or under up to 5% and invoice the exact amount. How to Send Orders: Orders must be mailed, e-mailed or faxed. Phone/verbal orders are not accepted. Factory is not responsible for errors submitted on purchase order. The PO must include the customer's name, ASI/PPAI/SAGE number, address, phone number and fax number, item name, quantity, unit price, item color, imprint color/colors, ship method, ship to address, ship date, in-hand date and any other applicable information. If there isn't a price on purchase order, standard catalog pricing will be applied. Drop Shipments: $5. (V) per location. Please submit a shipment list with labels (and zip codes) with order, or 48 hours prior to ship date. Shipping, UPS/FedEx: Ground, FOB factory: New Jersey. Alternative shipping methods must be confirmed in writing or submitted by fax. Shipping Weights: All shipping weights listed are approximate. Returns: Damaged, misprinted and defective merchandise may be returned once an RMA is issued. All claims must be made within 30 days of the date of invoice. Unimprinted merchandise is subject to a 15% restocking charge. Blank Goods: Use next column pricing. Self-Promotions: All Self-Promotions are EQP with your distributor logo (MOQ please). Cancellations: All cancellations must be confirmed in writing and are subject to all costs incurred. Batteries: All battery-powered products are shipped with batteries. Emailing Art Files: Electronic Art: Send to, sales@symbio.org Electronic art must include your company name, contact person and phone number. Please put your P.O. # in the subject field. Preferred Software: The preferred format is Adobe Illustrator. EPS files created in Adobe Illustrator (version CS2 or lower). Feel free to contact us if you would like to submit a file in another format. Digital artwork consisting of more than one color must be sent as vector art, no exceptions. Images should be at least 300 dpi at 200% of the final print. All text must be outlined or converted to curves and placed images must be linked when saved. Changes/Cancellations: All orders are considered firm. Any change, to order once in production will be billed for any work done, plus any additional work required by the change. Changes in quantity (within reason) can be made prior to the start of production. Cancellation must be in writing and acknowledged by Symbio. |